Terms of Service

1. Who we are

VantagePrompt is operated by Code Art Web Solutions S.R.L. ("we", "us", "our"), a company registered in Romania (CUI 50223815 · EUID ROONRC.J29/1424/2024), with its registered office at Sat Plavia, Comuna Iordacheanu, nr. 81, Prahova County, Romania. You can reach us at contact@vantageprompt.com or by phone at +40 771 006 756.

2. The Service

VantagePrompt takes a prompt you provide, classifies it, and uses third-party large language models (LLMs) to produce an optimized prompt, together with related features such as history, collections, batch processing, a template marketplace, and team workspaces. The Service is provided on a software-as-a-service basis and evolves over time; we may add, change, or remove features.

3. Eligibility and your account

• You must be at least 16 years old and able to enter into a binding contract to use the Service.
• You are responsible for the accuracy of the information on your account and for keeping your login credentials secure.
• You are responsible for all activity that occurs under your account. Tell us promptly at the contact address above if you suspect unauthorised use.
• You may sign in with an email and password or with a Google account. If you use Google sign-in, your use of that provider is also subject to Google’s terms.

4. Acceptable use

When using the Service you agree not to:

• break any applicable law, or infringe the rights (including intellectual-property and privacy rights) of others;
• submit content that is unlawful, harmful, or designed to attack, jailbreak, or extract the underlying models or their system instructions;
• attempt to probe, scan, overload, disrupt, or circumvent the security, rate limits, or access controls of the Service;
• reverse-engineer, scrape, resell, or redistribute the Service or its outputs except as expressly permitted;
• use the Service to generate spam, malware, or content that violates the acceptable-use or safety policies of the underlying model providers.

5. Marketplace and user-published content

The Service includes a marketplace where you can publish prompts and templates for other users to view, save, copy, or fork. You are responsible for content you publish and confirm you have the rights to share it. You keep ownership of what you publish and grant other users the licence implied by making it public (viewing, saving, copying, forking) and grant us a licence to host and display it.

• Reporting — if you consider published content illegal or in breach of these Terms, you can report it from the item, or contact us at contact@vantageprompt.com. We review reports and may remove content, disable access, or suspend accounts.
• Our action — we may remove or restrict content that is unlawful, infringing, unsafe, or violates these Terms. Where practicable and lawful, we tell the affected user the reason.
• Appeal — if your content is removed or your account restricted, you can contest the decision by contacting us at the address above; we will review it and respond.

6. AI-generated output

• Outputs are produced by third-party AI models and are provided “as is”. They may be inaccurate, incomplete, or unsuitable for your purpose.
• You are responsible for reviewing and validating any output before relying on or publishing it. Outputs are not professional, legal, medical, or financial advice.
• You are responsible for ensuring your inputs and your use of the outputs comply with applicable law and with any third-party rights.
• We do not guarantee that outputs are original or that identical or similar outputs will not be generated for other users.

7. Plans, credits and payment

• The Service offers a free tier and paid subscription plans, plus one-time credit top-up packs. Current plans and prices are shown on our pricing page and are charged in US dollars (USD); your bank may apply a currency-conversion fee.
• Optimization runs consume credits. Subscription credits are allocated for each billing period and reset on renewal; top-up credits do not expire. If a run fails for a technical reason, the credits reserved for it are automatically refunded to your balance.
• Paid subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from your billing settings; cancellation takes effect at the end of the current period.
• Payments are processed by Stripe. We do not store your full card details. Code Art Web Solutions S.R.L. is currently not registered for VAT, so invoices are issued without VAT.
• Refunds, cancellations, and your statutory withdrawal rights — including that unused top-up credits stay refundable during the 14-day withdrawal window — are described in our Refund & Cancellation Policy.

8. Availability and territorial restrictions

We provide the Service from the European Union. We may restrict availability in certain territories for legal or tax reasons.

9. Teams and organizational accounts

If you use a team or business workspace, the team owner is the contracting party, is responsible for the team’s charges, and is responsible for its members’ compliance with these Terms. Team administrators act with authority to bind the organisation. Members use the Service under the owner’s account and allowances.

10. Intellectual property

• The Service, its software, design, and content (other than your input and output) are owned by Code Art Web Solutions S.R.L. or its licensors and are protected by intellectual-property law.
• As between you and us, you retain ownership of the prompts you submit. You grant us a limited licence to process them solely to operate and improve the Service and to provide it to you.
• Subject to the rights of the underlying model providers and to these Terms, you may use the optimized outputs you generate for your own lawful purposes.

11. Third-party services

The Service relies on third parties (including model providers such as Google and OpenRouter, and the payment processor Stripe). Your use of the Service through these providers is also subject to their terms, and we are not responsible for their acts or omissions. See our Privacy Policy for how data is shared with them.

12. Suspension and termination

• You may stop using the Service and close your account at any time.
• We may suspend or terminate your access if you materially breach these Terms, fail to pay, create risk or legal exposure for us, or use the Service in a way that could harm the Service, other users, or the model providers.
• Where reasonable and lawful, we will give you notice and an opportunity to remedy the issue first.
• If we terminate for a reason that is not your breach (for example, we discontinue the Service), we will refund the value of your unused prepaid top-up credits. Provisions that by their nature should survive (e.g. ownership, disclaimers, liability, governing law) continue to apply after termination.

13. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that outputs will meet your requirements. Nothing in this section limits warranties or rights that cannot be excluded under the law that applies to you, including the statutory conformity guarantee for digital content and services granted to consumers.

14. Limitation of liability

To the fullest extent permitted by law, Code Art Web Solutions S.R.L. will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Service. Our total aggregate liability for any claim relating to the Service is limited to the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

15. If you are a consumer

If you use the Service as a consumer, you keep the mandatory rights granted to you by the consumer-protection law of your country of residence, and nothing in these Terms overrides those rights. Your withdrawal and refund rights are set out in the Refund & Cancellation Policy.

16. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give reasonable notice (for example, by email or an in-app notice) before it takes effect. If you do not accept a material change, you may cancel your subscription before it takes effect — for monthly plans this is available at any time from your billing settings, and if you leave we will refund the value of any unused prepaid top-up credits. Your continued use of the Service after a change becomes effective means you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of Romania. The competent courts at our registered office (Prahova County, Romania) have jurisdiction over disputes, except where mandatory law grants a consumer the right to bring proceedings in, or benefit from the law of, their country of residence.

Before going to court we encourage you to contact us so we can try to resolve the matter. If you are a consumer in Romania, you may also turn to the National Authority for Consumer Protection (ANPC) and the alternative dispute resolution (SAL) bodies it oversees; consumers in other EU countries may use the equivalent authority in their country.

18. General

• Severability — if any provision of these Terms is found unenforceable, it is severed and the remaining provisions stay in full force.
• Assignment — you may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or reorganisation, with your rights preserved.
• No waiver — our failure to enforce a provision is not a waiver of it.

19. Contact

Questions about these Terms? Contact us at contact@vantageprompt.com, by phone at +40 771 006 756, or by post at Code Art Web Solutions S.R.L., Sat Plavia, Comuna Iordacheanu, nr. 81, Prahova County, Romania.